Right of Withdrawal

Right of Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, received the goods. In the case of several goods ordered as part of one order and delivered separately, the period begins on the day on which you or a third party named by you received the last goods. In the case of delivery in several partial shipments or pieces, the period begins on the day on which you or a third party named by you received the last partial shipment or the last piece.

To exercise your right of withdrawal, you must inform us by means of a clear declaration, for example by letter or email:

TCG-Trade.de Inh. André Prange
c/o flexdienst – #20694
Kurt-Schumacher-Straße 76
67663 Kaiserslautern
Germany
Email: info@cardloader.eu

You may use the model withdrawal form below, but this is not mandatory.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs, except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us. Reimbursement will be made without undue delay and no later than fourteen days from the day on which we receive your notice of withdrawal.

We will use the same means of payment that you used for the original transaction unless expressly agreed otherwise. You will not be charged any fees for the reimbursement.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, characteristics and functioning of the goods.

Model withdrawal form

If you wish to withdraw from the contract, please complete and send us the following information:

• To: TCG-Trade.de Inh. André Prange, c/o flexdienst – #20694, Kurt-Schumacher-Straße 76, 67663 Kaiserslautern, Germany, Email: info@cardloader.eu
• I/we hereby withdraw from the contract concluded by me/us for the purchase of the following goods:
• Ordered on / received on:
• Name of consumer(s):
• Address of consumer(s):
• Date: